Envío
Shipping Country:
This shipping policy is valid for customers in Australia, Canada, Czechia, France, Greece, Ireland, Italy, Japan, New Zealand, Singapore, Spain, the United Kingdom, and the United States.
Below you will find the average delivery time of all our packages:
- Order cutoff time: 5:00 pm (GMT) Greenwich Mean Time (London). Orders received after this time will be processed the following business day.
- Order handling time: 1 to 2 business days, (Monday to Friday). After this time, the shipment is delivered to the carrier company and is ready for transit.
- Transit time: 7 to 8 business days, (Monday to Friday).
We use the following carriers parties:
- ACS Courier
- An Post
- Australia Post
- Canada Post
- Correos
- Japan Post
- La Poste
- NZ Post
- Poste Italiane
- PPL
- Royal Mail
- SingPost
- USPS
Shipping costs
Shipping is free within Australia, Canada, Czechia, France, Greece, Ireland, Italy, Japan, New Zealand, Singapore, Spain, the United Kingdom, and the United States. We cover the shipping costs for every order. All our products are delivered to your home completely free of charge. There is no minimum order quantity required.
Tracking your order
You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track you order page which you can use to track your package.
Please contact us via email at support@thormanda.com if you have any questions about your order and shipment. Our service team is happy to assist you.
Company name: Macon Storage LLC
Trade name: Thormanda
E-mail: support@thormanda.com
Company address: 44514 Country Club Dr, El Macero, CA 95618, USA
Customer service hours:
Monday to Friday: 9:00 am to 6:00 pm
Saturday and Sunday: 10:00 am to 5:00 pm
We aim to reply to your e-mail within one business day.