Privacy Policy

Handling Your Personal Information
When you make a purchase from our store, we collect certain personal information that you provide, including your name, address, and email address, as part of the transaction process. Additionally, when you visit our website, we may automatically capture your computer’s IP address and information about your browser and operating system. With your consent, we may send you emails regarding store updates, new products, or other relevant news.

Your Consent
By providing personal information to complete a purchase, verify your payment, place an order, arrange delivery, or manage a return, you agree that we may use your information solely for those purposes. Should we require your data for a different use, such as marketing communications, we will request your explicit permission or offer you the option to withdraw consent at any time.

You may revoke your consent to the collection, use, or sharing of your personal data at any point by contacting us at support@thormanda.com.

Disclosure of Information
We may be required to disclose your personal information in compliance with legal obligations or in the event of a breach of our Terms of Service.

Platform Hosting - Shopify
Our online store is hosted on Shopify Inc., which provides the platform allowing us to offer products and services. Your information is stored securely within Shopify’s systems.
For payments completed via direct payment gateways, Shopify encrypts credit card data according to Payment Card Industry Data Security Standard (PCI-DSS) guidelines. Transaction details are retained only for the duration necessary to complete the purchase and are subsequently deleted. Adherence to PCI-DSS standards ensures that payment information is processed securely. Further information can be found in Shopify’s Terms of Service and Privacy Policy.

Third-Party Services
Certain services we utilise, including payment processors, may collect and handle your information solely for the purpose of providing their service. These third-party providers have their own privacy policies, and we recommend reviewing them to understand how your information is managed.

Some providers may operate in countries outside Australia, which means your data may be subject to local laws in those jurisdictions. Upon leaving our website or accessing third-party services, our privacy policy will no longer govern your use of those sites.

External Links
Our site may contain links to other websites. We do not accept responsibility for the privacy practices of external websites and recommend that you review their privacy policies.

We also use Google Analytics to monitor website traffic and user interaction with our site.

Security Measures
We implement reasonable safeguards and industry-standard practices to protect your information from unauthorised access, loss, or misuse. Credit card information is encrypted via SSL technology and stored using AES-256 encryption. While no online system can be guaranteed entirely secure, we comply with PCI-DSS standards and other widely accepted security measures.

Cookies
Our website uses cookies to enhance functionality, remember user preferences, and analyse site performance. Third parties may also place cookies for targeted services and advertising. For detailed information on the cookies used to operate our store on Shopify, please refer to Shopify’s Cookie Policy.

While it is possible to prevent or remove cookies through your browser, this could influence the performance and usability of the site.

Policy Updates
This Privacy Policy may be revised by us at any time, at our discretion. Updates become effective as soon as they are published on the Site. Significant changes will be communicated here so that you are aware of any updates to how your information is collected, used, or shared. In the event of a merger or acquisition, your data may be transferred to the new entity to continue providing our services.

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM AEST

Email: support@thormanda.com
Phone Number: +61485976325
Contact Form: Click Here

Business Information
Thormanda is operated by Ad Spend s.r.o., a company registered in Czech Republic.

Company Number: 21259666
DUNS Number: 984057800
VAT Number: CZ21259666

Address:
Křižíkova 44
Prague 18600